Support Team Leader, India
AppsFlyerBengaluru, Karnataka, India
Posted September 20, 2025
Full Time
About the Company
AppsFlyer is a leading mobile marketing platform that offers advanced measurement, data analytics, deep linking, engagement, fraud protection, and privacy-preserving technologies. It empowers brands to enhance customer experiences while safeguarding privacy, leveraging its solutions for over 10,000 technology partners. With a focus on mobile apps marketing across iOS and Android platforms, AppsFlyer provides essential tools for advertisers and creators to build meaningful customer relationships.
Job Description
AppsFlyer is seeking a Support Team Leader for the India region. This role involves leading and scaling a team of Support Engineers, driving operational efficiency through automation and modern tools, and handling technical cases to ensure customer success. The team will focus on resolving complex issues, streamlining workflows, and collaborating with internal teams.
Requirements
- 8-10 years of total experience in Technical Support or Client-Facing Engineering roles
- 4+ years in a people management capacity
- Strong stakeholder management skills
- Hands-on proficiency with SQL, REST APIs, Mobile SDKs, and data troubleshooting techniques
- Strong understanding of mobile architecture and data analysis
Benefits
- Employee health and wellness programs
- Global Employee Exchange Program
- Fitness programs
