Hospitality Lead Coordinator - Zephyr Cove Resort

The Guest Services Supervisor is responsible for coordinating Guest Services at the conference center, providing world-class service to staff and guests, and supervising Guest Services Support Staff.

Requirements

• Supervises Guest Services Support Staff
• Coordinates registration functions and transportation for all guests
• Trains Front Desk/Concierge personnel
• Oversees front desk and concierge's tasks
• Maintains a limited supply of sundries and restocks as necessary
• Issues and monitors safe deposit boxes
• Communicates closely with all departments
• Establishes, implements, and follows all emergency procedures

Benefits

• Medical
• Dental
• Vision
• Work-life resources
• 401(k)
• Paid days off
• Parental leave
• Disability coverage