Responsible for supervising Guest Services Support Staff and coordinating guest services at the conference center, providing a positive impression of the facility.
Requirements
- Supervises Guest Services Support Staff
- Coordinates registration functions and transportation for all guests
- Trains Front Desk/Concierge personnel
- Oversees front desk and concierge's tasks
- Maintains a limited supply of sundries and restocks as necessary
- Issues and monitors safe deposit boxes
- Opening and closing of support staff cashier banks
- Design and implement training programs
- Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations
- Communicate closely with all departments to ensure a seamless guest experience
- Establish, implement, and follow all emergency procedures
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development