Customer Success Manager (m/w/d) SMB
Arctic WolfRemote, Germany
Posted June 2, 2026
33000 - 76800 EUR
Full Time
About the Company
Arctic Wolf is a cybersecurity company that aims to end cyber risk by providing a platform for customers to manage their security operations.
Job Description
Arctic Wolf is looking for a Customer Success Manager (m/w/d) SMB based remotely in Germany to help achieve renewal and expansion targets through consultative selling techniques, ensure customer satisfaction, and deliver quarterly account reviews.
Requirements
- 3+ years of demonstrated success in a sales role, preferably in a technology organization
- Field sales experience strongly desired
- Aptitude for technology, knowledge of spreadsheet and Salesforce utilization
- Fanatical devotion to customer service, business quality, and data security
- Thinks out-of-the-box and energizes others with passion, quality, and commitment
Benefits
- 30 days annual leave, bank holidays and paid volunteering days off
- Pension plan: BaV Direktversicherung and VwL Vermögenswirksame Leistungen
- Training and career development programs
- Robust Employee Assistance Program (EAP) with mental health service
- Fertility support and paid parental leave