Quality Control Representative
ASCENTRA CREDIT UNIONBettendorf, Iowa, United States
Posted March 12, 2026
16.54 - 21.19
Full Time
About the Company
Ascentra Credit Union, founded in 1950, is Iowa’s leading credit union with over $370 million in assets and nine branches spanning Bettendorf, Clinton, Davenport, Muscatine, and Moline, Illinois. The institution offers a full suite of consumer and business financial services, including personal and auto loans, mortgages, credit cards, and mobile banking. In addition, Ascentra provides specialized retirement and investment solutions as well as comprehensive insurance products through its dedicated Ascentra Insurance Services. By combining community‑focused membership benefits with a wide array of modern financial tools, Ascentra distinguishes itself as a trusted partner for individuals and businesses seeking personalized, locally rooted banking solutions.
Job Description
Assist with internal audits as part of the overall quality control program, reviewing credit union products and services to identify quality issues and develop processes to minimize errors.
Requirements
- High school diploma or GED
- One to three years experience in financial industry
- One to three years experience in mortgage lending
- Knowledge of all lending policies and procedures
- Excellent verbal and written communication skills
- Organized and able to work with interruptions
- Ability to perform under pressure
- Knowledge /Ability to use various computer programs
- Knowledge of all laws and regulations regarding this position
- Knowledge of credit union operations
- Excellent communication and organizational skills
- Professional, pleasant, and outgoing personality
- Problem solving ability
- Decision making skills
- Team player
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
