Call Center Operator I - Spanish
ASIAN PACIFIC HEALTH CARE VENTURELos Angeles, California, United States
Posted March 27, 2026
21 - 21
Full Time
About the Company
APHCV is a tobacco-free organization committed to patient-centric care.
Job Description
The Call Center Operator I - Spanish is a full-time position responsible for receiving and relaying incoming telephone calls for APHCV. The operator will provide customer service, answer patient inquiries, and perform various administrative tasks. APHCV is a tobacco-free organization and requires all employees to comply with standards of conduct and compliance programs.
Requirements
- High school diploma and 1-year minimum working experience in a Community Based Organization or Customer Service
- Ability to lift up to 25 lbs
- Proficiency in written and verbal English and Spanish
- Exceptional customer service skills
- Pleasant telephone manner
- Proficiency in PC– working knowledge of Microsoft Office applications, NextGen, Intranet and Internet
Benefits
- Medical, Dental, and Vision Insurance
- 12 Paid Holidays
- Vacation and Personal Leave
- 401(k) Retirement Plan
- Life Insurance, Short Term Disability, Accident Insurance, etc.
- Commuter and Ride Share Program
- TicketsAtWork Discounts
- Employee Assistance Program (EAP)
- Public Service Loan Forgiveness (Licensed Professional only)
- CME/CEU Support (Licensed Professional only)
- Relocation Allowance (Licensed Professional only)
- License Renewal Fee reimbursements (Licensed Professional only)
