Associate Manager - IT, Service Delivery
ASSA ABLOYCardiff, Wales, United Kingdom
Posted February 11, 2026
Full Time
About the Company
HID powers the trusted identities of the worldâs people, places, and things, allowing people to transact safely, work productively and travel freely.
Job Description
The Associate Manager - IT, Service Delivery is responsible for leading a team of IT service delivery professionals, ensuring objectives are met in accordance with established company policies. The role will also provide administrative, operational, and development functions for IT Service Delivery tools and management systems.
Requirements
- Strong knowledge in client IT technology
- Excellent customer service skills
- Strong organizational and time management skills
- Demonstrates excellent communication (oral and written) skills
- Apply principles of logical or analytical thinking
- Demonstrates an ability to manage multiple high priority initiatives
- Ability to perform under stress and deal with people acting under stress
Benefits
- Competitive salary and rewards package
- Competitive benefits and annual leave offering
- Vibrant, welcoming & inclusive culture
- Extensive career development opportunities and resources
