Software Engineer - Integrations
AssembledNew York, New York, United States
Posted October 2, 2025
Full Time
About the Company
Assembled is a leading provider of AI-powered customer support solutions for companies like Etsy, Robinhood, and Stripe. We automate interaction resolution through chat, email, and phone while optimizing staffing for large support teams. Our mission is to enhance customer and employee experiences with intelligent software.
Job Description
Assembled is seeking an experienced Software Engineer to help build the foundation of their integrations platform, powering a suite of products including workforce management and AI. This is a high-leverage role, focusing on system architecture and integration capabilities, directly impacting customer experience and expansion of Assembled’s product reach.
Requirements
- 5+ years of engineering experience
- Experience building integrations, APIs, or distributed systems
- Strong empathy for customers and understanding of integration criticality
- Familiarity with API technologies, data synchronization pipelines, and observability platforms
