IT Service Desk Coordinator
AssistRxFlorida, United States
Posted March 11, 2026
Full Time
About the Company
AssistRx enhances patient support with technology for therapy initiation and adherence analytics.
Job Description
The Service Desk Coordinator serves as the first point of contact for IT support and provides professional phone-based and remote support while coordinating incoming service requests and incidents.
Requirements
- Outstanding customer service skills
- Strong verbal communication skills
- Experience supporting Windows operating systems
- Basic experience troubleshooting hardware and software issues
- Familiarity with Microsoft Office 365 and common business productivity tools
- Ability to document issues clearly and accurately in a ticketing system
Benefits
- Competitive pay structure
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance
