Service Desk

Landskill is looking for new members to join their team, seeking people who love technology and are eager to learn. The company values a transparent work environment and offers opportunities tailored to each individual.

Requirements

• Experience in Office and Windows support
• Experience with software and hardware troubleshooting
• Previous experience in similar role as Service Desk
• Experience in telephone support
• Knowledge of Operating Systems
• Remote access for troubleshooting end users
• Aptitude for Helpdesk support
• ITIL course and/or certification (valued)
• Ability to produce documentation and procedures for knowledge transfer to other teams

Benefits

• Close-knit culture based on empathy and inclusion, with guidance from management teams
• Training and professional/personal development program, along with a career plan tailored to you
• Feedback culture and performance management system with regular meetings
• Events to get to know each other better and foster team spirit
• Referral program rewarding your contribution to the team's growth and success