IT Service Desk
Integrated Resources, Inc ( IRI )New York, United States
Posted September 12, 2016
Full Time
About the Company
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms.
Job Description
The IT Service Desk Agent will provide technical assistance and support for incoming requests and problems related to computer systems, software, hardware, mobile devices, and infrastructure, working with Microsoft-based applications and adhering to service management principles and documented processes.
Requirements
- Excellent communication skills
- Phone presence
- Organizational skills
- Multitasking
- Ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts
- 2-year degree
Benefits
- Referral bonus of $500 per candidate