Telephony Systems Coordinator
AssistRxOrlando, Florida, United States
Posted May 6, 2026
Full Time
About the Company
A supportive, progressive, fast-paced environment.
Job Description
The Telephony Systems Coordinator supports the daily operations of the Call Center telephony environment, troubleshooting, user support, system maintenance, reporting, onboarding support, and basic administration within the Call Center telephony platform.
Requirements
- 1-3 years of experience in technical support, telephony support, help desk, call center systems, or related experience
- Exposure to Cisco telephony platforms preferred (CUCM, UCCX, VOIP, Jabber, IP Phones, etc.)
- Basic understanding of call center environments and IVR functionality
Benefits
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance