Telephony Systems Coordinator
AssistRxArizona, United States
Posted May 6, 2026
Full Time
About the Company
Supportive, progressive, fast-paced environment.
Job Description
The Telephony Systems Coordinator supports the daily operations of the Call Center telephony environment, helping ensure end users are able to effectively support internal and external customers.
Requirements
- Day-to-day support of telephony and call center systems
- Troubleshooting system and user issues
- IVR updates and maintenance
- User setup and onboarding support
- Basic reporting and campaign support
- Coordination with third-party vendors when issues arise
- Maintaining and improving existing call flow functionality
Benefits
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, & short-term disability insurance