Field Operations Manager - Convenience Retail
ATLANTA RETAILERS ASSOCIATION LLCAlbany, Georgia, United States
Posted August 7, 2024
Full Time
About the Company
The Atlanta Retailers Association (ARA), founded in 1995, unites independent convenience store owners across Georgia to enhance purchasing power and streamline operations. By offering tailored professional services, commercial support, and sustainable value programs, ARA empowers its nearly 1,000 member locations in 70 counties. The association’s focus on collaborative buying, vendor partnerships, and industry expertise has positioned it as a leading advocate for independent retailers in the region. Its growth reflects a commitment to delivering tangible benefits that elevate member competitiveness and profitability.
Job Description
The Field Operations Manager is responsible for executing and improving ARA's field marketing, prospecting, surveys, and merchandising initiatives. This role involves training a team of field reps, evaluating performance, and planning logistics. It focuses on optimizing member onboarding and achieving results.
Requirements
- Well Informed on all vendors contract and Planogram
- Coach, Train and Mentor Territory Development Managers (TDMs) on how to prospect and conduct surveys
- Create Routes and schedule in order that all existing members are approached on a quarterly basis
- Monitor and track routes in order to optimize the output from TDMs and to track time and mileage for proper records
- Make sure that TDMs visit the store to survey for compliance purpose
- Verify all surveys done for site assessment, cold vault equipment placement and in store opportunities
- To analyze survey for data mining and comparing it with the vendors complain and complaince
- To make sure that all the survey results are captured and cleaned for the finance manager to compare it with the vendors analysis
- Prepare training modules for new and existing TDMs
- Access and evaluate team and individual performance
- Ensure that the onboarding process for all new members (both in ARA & PBA) is completed in a timely manner
