Senior Cloud Application Support Engineer (Remote - LATAM)

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. As a Microsoft Partner with seven specializations, Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value. Seeking a Senior Cloud Application Support Engineer to join the team of professionals to focus on expert-level application observability, incident dispositioning, and support maturation.

Requirements

• Expert-level application observability
• Incident dispositioning
• Support maturation
• Real-time monitoring and incident dispositioning for critical client applications
• Correlating complex data across metrics, traces, and logs
• Lead triage of complex alerting environments
• Analyze high-level metrics and daily reports
• Evaluate quality of existing runbooks
• Mentor junior staff on complex procedures and APM telemetry
• Collaborate on product strategy and implementation of best practices

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth