Support Engineer (UK)
AtreidesEngland, United Kingdom
Posted March 2, 2026
55000 - 65000 GBP
Full Time
About the Company
Atreides specializes in transforming large‑scale, multi‑source datasets into clear, actionable insights for organizations. Leveraging advanced analytics, the company distills complex data into the most relevant 0.05% that drives decision‑making, enabling clients to quickly realize the value of big data. Unlike conventional solutions that are costly and generic, Atreides offers customized, cost‑effective analytics that cut through information overload. The firm’s focus on delivering targeted, high‑impact insights positions it as a trusted partner for businesses seeking to harness data without the burden of complexity.
Job Description
We are seeking a Support Engineer to provide customer-focused Level 1 and Level 2 support across secure, defence-oriented cloud environments. This role is central to the day-to-day operational success of our customer platforms, with a primary focus on responsive support, clear communication, and disciplined execution.
Requirements
- Provide Level 1 and Level 2 customer support
- Administer and support Azure Landing Zone environments
- Become an internal application champion for customer-facing enterprise platforms
- Maintain high-quality customer-facing and internal documentation
- Support security-first operations
