L1 IT Support Quadrilingue (DE/FR/LU/ENG) (Ref : 36)
Aubay LuxembourgLuxembourg
Posted January 17, 2025
Full Time
About the Company
Aubay Luxembourg is a leading IT services provider with over 7,779 employees across Europe. The company offers a comprehensive range of services including IT consulting, cybersecurity, project management, and application development, specializing in transforming and modernizing information systems for high-value sectors such as banking, finance, insurance, and telecommunications. With a strong focus on delivering tailored solutions to enhance business operations, Aubay is renowned for its expertise and commitment to innovation.
Job Description
Join our team as an IT Support Technician! You will be responsible for installing and maintaining computer equipment, managing incidents and service requests, and providing remote or on-site user assistance and support.
Requirements
- In-depth knowledge of computer hardware architecture
- Mastery of Windows 10 and office tools
- Basic knowledge of computer networks and IP telephony
- Ability to detect and resolve technical incidents
- At least 1 year of professional experience in the field
- Notions of ITIL (a plus)
- Driving license (category B)
- Excellent communication and customer service skills
- Mastery of at least two languages among: Luxembourgish, German, French
Benefits
- Dynamic and collaborative work environment
- Varied missions and stimulating technical challenges
- Opportunities for training and evolution
