Aussie Broadband is in business to change the telco game. We're a rapidly growing internet service provider with a reputation for providing high-quality internet, transparent customer service and a great place to work. We are proud to have an all-Australian based support team, and don't need to go offshore. We believe it is possible to work smarter, not harder, and keep jobs locally. We've evolved from a start-up in a lounge room in Morwell, later merging with Westvic Broadband, and now listed on the ASX. We are the fifth largest provider of NBN services across Australia. We offer a range of services across the residential, small business and enterprise segments, wholesale and white label segments. Aussie Broadband is also well-known for operating a quality network, with the rollout of our own fibre network across Australia underway. We not only challenge the game in telco, but also other games worth playing - like a focus on inclusion, values that live within the business rather than on the walls, how a rapidly growing company can still feel like a family, how we can make our communities better, and how a regional business can make a national impact.
Open Positions
Customer Solutions Coordinator
Customer service experience, strong organisational skills, ability to write clearly, problem-solving and thinking proactively
Marketing Coordinator
Tertiary qualification in marketing or a related discipline, experience in marketing coordination or execution, ability to juggle multiple priorities
Customer Service Team Leader
3+ years of experience in customer service or leadership roles, strong communication skills, and ability to work in a team
Project Manager - Quality & Testing
5-10 years of experience in software testing methodologies, test automation knowledge, and experience leading test strategy and quality governance
Customer Service Consultant
Meet customer service standards, identify and solve customer issues, and work rotating shifts
Capability & People Experience (CAPE) Partner
Experience in learning & development, capability, change, OD, HR or experience design. Strong grounding in human‐centred design and modern learning approaches
Business Development Manager - Enterprise & Government
Deep understanding of technology solution selling, experience working with enterprise and government sectors, and ability to think creatively
Dispatch & Returns Clerk
Previous warehouse experience, Forklift licence (preferred, not essential), Basic computer skills
ERP Technical Specialist
Strong NetSuite experience, excellent scripting skills, and strong communication skills are required
Customer Service Consultant
1-2 years of customer service experience and high school degree or equivalent
+16 More Jobs Available!
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