Senior Customer Success Engineer（MM/ENT）
Autify, Inc.Japan
Posted February 6, 2026
Full Time
About the Company
Autify, Inc. is an AI-driven platform dedicated to Quality Engineering, offering automated testing solutions for software applications. The company specializes in leveraging artificial intelligence to identify and resolve bugs efficiently, ensuring high-quality software releases. Autify's key value proposition lies in its ability to streamline the testing process, reduce manual effort, and improve overall product quality.
Job Description
Autify is seeking a Senior Customer Success Engineer to join our team. As a Senior Customer Success Engineer, you will be responsible for leading the success of our existing customers in the middle market to enterprise space, with a focus on business impact.
Requirements
- Experience in software development, QA, technical CS, presales, or professional services
- Experience in designing and operating customer success processes for SaaS companies
- Strong knowledge of HTML, CSS, JavaScript, and web application architecture
- Understanding of modern development flows, such as Agile, CI/CD
- Ability to analyze customer business challenges and provide technical solutions
- Strong communication and negotiation skills