Head of Customer Success Management
AutofleetTel-Aviv, Tel-Aviv District, Israel
Posted March 19, 2026
Full Time
About the Company
Autofleet is the leading optimization platform for fleets and mobility operators. A wholly owned subsidiary of Element Fleet Management, Autofleet’s AI-powered platform streamlines and automates fleet operations across industries, maximizing efficiency and customer experience with innovative technology. Using Autofleet’s platform, fleet operators are able to maximize utilization and revenues while reducing fleet downtime and opening up new mobility services. Autofleet is active worldwide, optimizing tens of thousands of vehicles and millions of monthly rides for leading mobility operators in multiple verticals such as Rental, Taxi & Rideshare fleets, Shared Mobility operators, OEMs, Logistics and others.
Job Description
We are making the future of Mobility come to life starting today. At Autofleet, we support the world’s largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Requirements
- Lead and mentor a team that manages client relationships and ensures successful outcomes.
- Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
- Act as a senior sponsor for key accounts, building trust and influence at senior levels.
- Lead some of Autofleet's strategic projects hands-on.
- Own metrics for customer retention, expansion, and satisfaction.
- Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results.
