Service Advisor (AutoPlanet Durham)
AutoPlanetClarington, Ontario, Canada
Posted May 14, 2026
65000 - 80000 CAD
About the Company
AutoPlanet is a leading automotive dealership specializing in luxury vehicles. With a wide range of premium brands and exceptional customer service, AutoPlanet stands out by offering personalized shopping experiences and competitive financing options to discerning buyers.
Job Description
AutoPlanet Durham is looking for a Service Advisor to be part of their dynamic team. As a Service Advisor, you will greet each customer in a prompt, courteous manner, communicate with customers to determine the nature of the mechanical problems, and prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Requirements
- High School Diploma or GED is required.
- Minimum 1 year of automotive experience or equivalent is required.
- Must have a valid Ontario Driver's License and good driving record.
- CDK Dealer software experience is an asset.
- Basic knowledge of mechanical repairs and terminology.
- Strong customer service and troubleshooting skills.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Strong attention to detail.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Proven data entry, data editing and typing skills.
- Experience in all aspects of customer service and people management.
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions as required.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Strong work ethic and positive team attitude.
- Ability to read and comprehend instructions and information.
- Ability to work flexible hours and work around a changing schedule.
Benefits
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
