Implementation Manager

Avante is hiring an Implementation Manager to own the end-to-end activation of customers on their AI-powered SaaS platform. The role requires 3-7 years of experience in implementation, onboarding, or technical project management, with a proven ability to manage multiple concurrent projects and technical fluency in APIs, SSO, SFTP, and data integrations.

Requirements

• 3-7 years of experience in implementation, onboarding, or technical project management
• Proven ability to manage multiple concurrent projects with competing priorities and tight timelines
• Executive presence where you’re comfortable leading calls with C-suite stakeholders and translating technical details into business-relevant language
• Technical fluency: you understand APIs, SSO, SFTP, and data integrations well enough to collaborate with engineering and triage issues independently
• Data fluency: comfortable reviewing data schemas, understanding data mapping, and ensuring data quality for platform configuration
• Strong project management skills with experience using tools like Linear, Asana, Monday.com, or similar
• A self-starter mentality: you’re energized by ambiguity and excited to build processes where none exist yet
• Empathy, calm under pressure, and a genuine commitment to delivering an exceptional customer experience

Benefits

• Generous Paid Time Off
• 401k Matching
• Relocation Assistance
• Four Day Work Week