Technical Support Analyst

We are looking for a Technical Support Analyst to assist our enterprise customers and resolve technical issues with our software solutions. The role involves becoming an expert in our product suite and working hands-on with Microsoft technologies.

Requirements

• Product Support
• Customer Service
• Analyzing complex issues
• Interdepartmental collaboration
• Contributing to public-facing articles

Benefits

• HMO coverage
• Group life insurance
• Paid annual and sick leaves
• Paid compassionate leave
• Employee Dedication Award
• Employee Referral Bonus Program
• Promoting diversity and inclusion
• Business Travel Opportunity
• Hybrid Working Arrangement
• Competitive compensation package
• Performance bonuses/incentives
• Career growth & advancement opportunities