Technical Support Analyst
AvePointCebu, Philippines
Posted March 3, 2026
Full Time
About the Company
AvePoint is the global leader in data security, governance, and resilience.
Job Description
The Technical Support Analyst role puts you in a high-exposure support position assisting our enterprise customers and resolving technical issues with our software solutions.
Requirements
- Product Support
- Customer Service
- Troubleshooting
- Analysis
- Teamwork
- Communication
- Problem Solving
- Education
- Technological Skills
- Microsoft Technologies
Benefits
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
- Employee Referral Bonus Program