Channel Account Manager

We are seeking a Channel Account Manager to drive business growth through assigned partners, manage partner relationships, and ensure compliance with AVEVA programs and policies.

Requirements

• Responsible for growth of business through assigned partner aligned to overall AVEVA partner and offer strategy
• Primary point of contact for managed partners
• Adds value to sales engagements on key opportunities with clear ability to position AVEVA and offers at a high level
• Ensures partner is fulfilling contractual requirements, e.g. required product training and certifications
• Identifying and addressing partner coverage/capabilities/capacities to ensure that partners are following programs and policies, with an emphasis on customer facing sales efforts
• Partner and customer issue escalation and management
• Partner Growth and Development
• Strategically and tactically aligning AVEVA and the Partner
• Deep knowledgeable about partner organization, resources, and strategy to ensure there are sufficient resources, deployed correctly to achieve objectives and sales targets
• Identify organizational/resource gaps and work with the partner's management team to implement development plans to address gaps
• Annual business plans by partner
• Ensures partner has proper Marketing, Sales, Presales, Support and Training coverage associated to annual plan
• Partner QBRs
• Partner Performance Analysis
• Publish monthly partner performance analysis and recommended actions if any
• Program and policy liaison
• Ensures partner is current with AVEVA program and policies
• Ensures partner compliance with required training and AVEVA policies, e.g. trade compliance, ABC compliance, etc.

Benefits

• Gratuity
• Medical and accidental insurance
• Very attractive leave entitlement
• Emergency leave days
• Childcare support
• Maternity, paternity and adoption leaves
• Education assistance program
• Home office set up support (for hybrid roles)
• Well-being support