Senior Cloud Network Engineer – Customer Support

As a Sr. Cloud Network Engineer, you will be part of Aviatrix's Customer Support team, guiding customers for quick and consistent adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software. The role requires a minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles, with a solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.

Requirements

• Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles.
• Solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.
• Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform is a plus.
• Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
• Experience with Python, shell scripting, automation.
• Experience with security products is a plus.
• Ability to multi-task and work in a dynamic environment.
• Availability to work a Sunday through Thursday shift schedule, including availability to provide after-hours support on a scheduled/non-scheduled basis

Benefits

• 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage
• 401(k) match
• Short and long-term disability
• Life/AD&D insurance
• $1,000/year education reimbursement
• Flexible vacation policy