Supervisor, Client Solutions
Aviso WealthToronto, Ontario, Canada
Posted March 4, 2026
83000 - 90000 CAD
Full Time
About the Company
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees.
Job Description
At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. We're looking for a Supervisor, Client Solutions to join our Client Solutions team, overseeing the delivery of high quality service to our partner and clients, and providing a main point of contact for any issues, escalations and questions with a focus on continuous improvement.
Requirements
- Coaching and people management
- Ability to use metrics to strengthen the voice of our clients and partners
- Industry knowledge on Contact Centre best practices
- Strong understanding of the Operational functions within the Wealth Management business
- Strong Market knowledge â e.g. trading systems, order management, corporate actions
- Strong customer service focus and ability to manage and resolve escalated issues impacting our partners and clients
- Fluent communication skills in English are required and bilingual skills in French are an asset
Benefits
- Competitive compensation package that rewards and recognizes individual contributions
- Excellent health, dental and insurance benefits to meet the diverse needs of our employees
- Generous vacation time, fitness benefit, parental leave top-up options
- Matching contributions to our retirement program
- Commitment to the continuous improvement of our staff through learning & development and an education assistance program
- Regular social events to foster teamwork
