Performance Manager - Automotive Refinish

Axalta is seeking a Performance Manager to join its remote team. The role involves building strong customer relationships, analyzing KPIs, and managing budgets. The ideal candidate will have experience in the Automotive Refinish industry and excellent communication skills.

Requirements

• Acts as primary point of contact for identified customers and builds strong, collaborative relationships.
• Provides high-level of dedicated customer support with frequent face-to-face visits.
• Analyzes cost and productivity key performance indicators (KPIs) and reviews data with customer management.
• Manages budget for each center and ensures monthly costs are within allotted parameters.
• Works closely with the servicing distribution partner (jobber) to ensure proper support and inventory levels are maintained.
• Maintains an organized communication approach with a regular call schedule and clearly documents customer interactions in Salesforce (SFDC) and follows-up on issues in a timely manner.
• Uses technology (SharePoint, Salesforce, Office365, etc.) to further individual productivity and enhance communication with team and customers

Benefits

• Health benefits
• Dental benefits
• Vision benefits
• 401(k) matching