Service Desk Manager

Lead a high-performing team delivering critical IT services that keep defence operations running smoothly as a Service Desk Manager at Babcock Technology Centre site.

Requirements

• Excellent analytical and problem-solving skills
• Practical experience of the full systems development lifecycle
• Strong root-cause analysis capability
• Solid understanding of business process and information management principles
• Ability to work well under pressure, meet deadlines, and communicate confidently at all levels

Benefits

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading
• Be Kind Day
• Excellent development opportunities and benefits package including an employee assistance programme