Service Desk Shift Analyst
Babcock InternationalPortsmouth, England, United Kingdom
Posted March 25, 2026
Full Time
About the Company
Babcock International is a leading defence, aerospace, and engineering company that has been helping to defend nations and protect communities for over a century.
Job Description
Be the first line of defence in a fast-paced tech environment as a Service Desk Shift Analyst at Babcock International. Deliver essential first-line IT support and make a real impact in defence, aerospace, and engineering.
Requirements
- Customer service experience (face-to-face or over the phone)
- Previous service desk or call centre experience
- Familiarity with ticketing systems
- Experience with Active Directory and Microsoft applications
- A strong interest or passion for IT
Benefits
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- 10-days special paid leave for Reservists in the armed forces
- Holiday Trading
- ‘Be Kind Day’
- Excellent development opportunities and benefits package including an employee assistance programme