Application Support Analyst
Bachman's Inc.Minneapolis, Minnesota, United States
Posted May 13, 2026
Full Time
About the Company
Bachman's is committed to creating a caring environment while inspiring a passion for bringing beauty to life.
Job Description
Join Bachman's as an Application Support Analyst to play a critical role in keeping business operations running smoothly across the organization. Provide Tier 2 technical support for enterprise and ancillary applications used by up to 600 employees. Thrive under pressure, collaborate with cross-functional teams, and make a meaningful impact by strengthening operational efficiency and supporting Bachman's continued growth.
Requirements
- Bachelor's Degree in Information Systems, Business Administration or related discipline or equivalent work experience
- Minimum two to four years of Tier 1 and three to five years of Tier 2 enterprise level application support
- Three to five years’ experience in documenting functional requirements, workflows and solutions using a structured methodology
- Knowledge of and ability to effectively communicate functional concepts to technical team and system design concepts to end user
- Working knowledge of ITIL processes
- Ability to effectively collaborate with numerous technologies and business teams across multiple locations
- Working knowledge of Point-of-Sale Systems and experience in supporting Retail Management Systems (RMS)
- Working Knowledge of Content and Collaboration software such as Confluence, Slack and SharePoint
- Proficient with PC operating systems, Windows Servers, and SQL Servers
- Proficient with Microsoft Office products (Excel, PowerPoint, Word)
- Experience with Business Intelligence & Reporting Systems
Benefits
- Generous Paid Time Off
- 401k Matching
