Customer Success Engineer
backops.aiNew York, New York, United States
Posted February 6, 2026
Full Time
About the Company
BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes.
Job Description
BackOps is seeking a Customer Success Engineer to lead customer relationships, drive product adoption, and identify opportunities for automation. The ideal candidate has 3-5 years of customer-facing and technical experience, strong organizational skills, and experience working cross-functionally with engineering and product teams.
Benefits
- Competitive salary and performance-based incentives
- 401(k) plan
- Comprehensive health, dental, and vision coverage
- Daily meals and snacks provided in-office
- Hybrid schedule
- FTO
- Regular team bonding events, offsites, and learning opportunities
