Customer Success Engineer

We’re looking for a Technical Account Manager who loves connecting dots between customers, data, and product to lead weekly syncs with customers, surface insights that guide product priorities, and identify ways our platform can automate more of their operations.

Requirements

• 5+ years in a customer-facing and technical role
• Strong organizational skills with an obsession for follow-through
• Ability to explain technical details to non-technical audiences
• Experience working cross-functionally with engineering and product teams
• A proactive mindset — you don’t wait to be told what’s broken, you find and fix it

Benefits

• Competitive salary and performance-based incentives
• 401(k) plan
• Comprehensive health, dental, and vision coverage
• Daily meals and snacks provided in-office
• Hybrid schedule
• FTO
• Regular team bonding events, offsites, and learning opportunities