Client Services Adviser

BARBRI is the recognised global leader in legal ed-tech. As a B2B Client Services Adviser, you will support client services for all BARBRI Global UK B2B relationships, including onboarding and establishing delivery for key B2B clients. You will be a key member of the Strategic Client Partnerships Team and will establish close working relationships with BARBRI's Global Operations Team and the Revenue Operations Team.

Requirements

• Bachelor's degree or other relevant education level
• Min. 1 year of experience in legal education client services management/operations support
• Understanding of the needs of an undergraduate, postgraduate and professional legal audience
• Ability to communicate key messages to our customers
• Ability to communicate at a professional level
• Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans
• Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Problem solving—identifies and resolves problems in a timely manner and gathers and analyses information skillfully
• Mathematical Ability: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Communication/Interpersonal Skills: ability to work in cross-functional teams, ability to work well in groups and across functions, excellent written and verbal communication skills, able to present recommendations and plans to senior management and key customer representatives with poise and professional effectiveness
• Computer Skills: knowledge of Word Processing, Spreadsheet, and presentation software, ability to effectively use the Internet and Email

Benefits

• Relocation Assistance: No
• Equal Opportunity Employer