Travel Consultant, Costa Rica
BCD TravelCosta Rica ⢠Cambridge, Massachusetts, United States
Posted March 23, 2026
Full Time
About the Company
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel.
Job Description
The Travel Consultant, ERM is responsible for accurately and efficiently handling incoming contacts requests via multiple channels and handling additional duties as assigned within a global, multi-regional setup.
Requirements
- Proven experience in ERM, marine, offshore, or crew travel environments
- Hands-on expertise managing crew movements, rotations, and disruption handling
- Strong attention to detail with the ability to perform accurately under pressure
- Comfortable working in a fast-paced, 24/7 service environment
- Demonstrated ability to collaborate effectively within a global, multi-regional operations setup
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Demonstrated understanding of customer servicing excellence
- Solid working knowledge of the travel industry, policies, procedures, and processes
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated