Team Head
BDO Unibank, Inc.Cebu City Cent PH
Posted February 25, 2026
Full Time
About the Company
Equal opportunity employer.
Job Description
Lead team to ensure quality resolutions, case review, and compliance with bank processes and regulatory requirements.
Requirements
- Bachelor’s degree in any relevant field
- Minimum of 5 years' experience in Contact Center or Customer Service role within the local banking industry
- Proven experience in people management and performance monitoring
- Strong analytical, problem-solving, and decision-making skills
- Strong communication and interpersonal skills
Benefits
- Equal opportunity employer