IT Systems Engineer
BearComGarland, Texas, United States
Posted April 2, 2026
Full Time
About the Company
BearCom, headquartered in Dallas with 80+ North American locations and 1,400 employees, has delivered high‑performance wireless voice, data, and security solutions for more than 40 years to airlines, manufacturing, petrochemical plants, construction, public‑safety agencies, and events worldwide. The company specializes in end‑to‑end communications systems—ranging from multi‑point WLANs and integrated two‑way radio networks to bi‑directional amplifiers and IoT/M2M platforms—while also providing equipment sales, short‑term rentals for major events, long‑term leasing, and full‑service support. BearCom’s extensive portfolio includes radio interoperability, mesh broadband, video surveillance, access control, and mobile command centers, enabling seamless collaboration and safety across diverse industries. Recognized as Motorola Solutions’ largest value‑added reseller and a Platinum Channel Partner, BearCom’s proven expertise and commitment to innovation set it apart as a trusted partner for complex, mission‑critical communications.
Job Description
The Systems Engineer will work directly with senior engineering to identify and address problems with PC, server, website, and network issues. The ideal candidate will have strong hardware support, operating system support experience, and software support experience with Microsoft products.
Requirements
- 2+ years of help desk experience with end user hardware, Microsoft Windows OS, Microsoft Office, and active directory
- Strong interpersonal skills, professional and personable, strong verbal and written communication skills
- Good troubleshooting skills – software and hardware
- Self-motivated, able to start and follow-through
- Ability to quickly learn, utilize and train others on unfamiliar software
- Strong focus on customer service
- Ability to read and interpret documents, write routine reports and correspondence
- CompTIA A+ and MCSE preferred
Benefits
- Highly Competitive Compensation
- Medical, Dental, and Vision Insurance
- Company-Paid Life, Short/Long-Term Disability Insurance
- Paid Holidays
- Generous Paid Time Off
- Matching 401k Plan
- Employee Referral Bonus
- Tuition Reimbursement
