Call Center Representative
Beltone New EnglandWarwick, Rhode Island, United States
Posted March 30, 2026
32000 - 32000 USD
Full Time
About the Company
Beltone was founded on the act of helping a friend with hearing loss. Since 1940, Beltone has been the most trusted name in hearing care.
Job Description
Great Opportunity in Warwick, RI – 8 hours per day, Monday to Friday, full time. Join our small, close-knit team in a unique Call Center environment. Help people on their journey to better hearing and enjoy a close-knit team atmosphere.
Requirements
- Answer incoming calls and schedule appointments in computer system from various marketing pieces
- Handle various types of incoming calls: appointment setting, cancellations, and reschedules
- Capture accurate patient contact information and enter into computer system
- Use Google Maps to give patients directions to local Beltone offices
- Track outcomes of all calls for each day to submit to Call Center Manager
Benefits
- Monthly Bonus Plan up to $300+
- 401k plan and company match (after one year)
- Medical/Dental/Vision insurance options
- Paid time off
- Paid holidays
- No required weekends or mandatory overtime
- Job training – 3 week thorough training schedule
- Employee Assistance Program (EAP)
- Paid lunch break, as well as up to two additional 15 minute breaks each day
