Call Center Representative

We are seeking a Call Center Representative to join our dynamic team! The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment.

Requirements

• High School diploma, or GED is required
• An Associate’s degree is highly preferred
• Minimum of one to two year relevant work experience in a high volume medical call center highly preferred
• Electronic appointment scheduling and data entry experience required
• Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity
• Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must
• Bi-lingual in English and Spanish is required

Benefits

• Major medical
• Dental
• Vision insurance
• Generous PTO
• Tuition reimbursement