Associate Technical Account Manager
BenLondon, England, United Kingdom
Posted March 6, 2026
Full Time
About the Company
We're not your average benefits platform – we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.
Job Description
We're a benefits platform that uplifts people's lives. As an Associate Technical Account Manager, you'll be the person our customers rely on when things get technical. You'll own a book of accounts, working alongside our CSMs to make sure customers are getting real value from the platform and stepping in when things need fixing, explaining, or improving.
Requirements
- Experience in a customer-facing technical role
- Strong troubleshooting instincts
- Clear, confident communication
- Strong organisational skills
- Curiosity about the product and the customer's world
Benefits
- Competitive base salary + equity
- £100 monthly personal Ben Balance
- Weekly lunch provided in office
- 28 days of holidays a year plus bank holidays
- Work-from-abroad scheme
- Enhanced parental leave and workplace nursery scheme
- Comprehensive Private Medical Insurance
- Funded Life Assurance cover
- Comprehensive and tailored mental health support
