Field Support Technician
Beth Israel Lahey HealthWatertown, Massachusetts, United States
Posted May 26, 2026
46000 - 70000 USD
Full Time
About the Company
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Job Description
The Field Support Technician will be responsible for delivering world-class field support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates.
Requirements
- Act as an escalation point on tickets not resolved by the Service Desk
- Log, triage, resolve, and timely follow-up of service requests/incidents
- Interact with all levels of BILH colleagues
Benefits
- Paid time off
- 401k matching
- Retirement plan
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance