BetterUp is looking for a Senior Customer Success Manager to drive customer value, increase measurable and perceived value, and contribute to the mission of BetterUp by ensuring customers receive the full value out of the BetterUp platform and experience.
Requirements
- 7+ years of software and/or service delivery experience
- 7+ years of experience leading enterprise-wide SaaS platform deployments
- Excellent communication skills with executive and operating level stakeholders
- Influencing / working cross functionally
- Strong program/project management skills
- Ability to look around corner / uncover early indicators of risk to drive proactive remediation
- Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies
Benefits
- Access to BetterUp coaching
- A competitive compensation plan with opportunity for advancement
- Medical, dental, and vision insurance
- Flexible paid time off
- 4 BetterUp Inner Workdays
- 5 Volunteer Days
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
