Join BetterUp as a Senior Enterprise Account Manager and drive account strategy and growth while leading commercial conversations with customers and generating and nurturing enduring customer relationships. As a hybrid company with a focus on in-person collaboration, employees are expected to be available to work from one of our office hubs at least two days per week.
Requirements
- Drive Account Strategy and Growth
- Develop account strategy in close conversation with customer executives and BetterUp leadership.
- Own expansion and renewal targets for named accounts.
- Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team.
- Lead commercial conversations with customers, ensuring end to end success of the contracting process.
- Generate and Nurture Enduring Customer Relationships
- Navigate complex, matrixed organizations and identify champions internally.
- Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives.
- Serve as a primary point of contact to drive member engagement and demonstrable results.
- Internal Relationship Building and Management
- Expert level internal cross-functional collaboration
- Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption.
- Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse, work with products to get them the beta customers they need.
Benefits
- Access to BetterUp coaching
- Competitive compensation plan with opportunity for advancement
- Medical, dental and vision insurance
- Flexible paid time off
- All federal/statutory holidays observed
- 4 BetterUp Inner Work days
- 5 Volunteer Days
- Learning and Development stipend
- Company wide Summer & Winter breaks
- Year-round charitable contribution of your choice on behalf of BetterUp
- 401(k) self contribution
