Professional Services Manager
BigblueParis, Ile-de-France, France
Posted August 5, 2025
Full Time
About the Company
Bigblue is a leading e-commerce fulfillment solution provider, empowering brands with a scalable warehouse network to enhance delivery experiences and boost sales. Specializing in logistics, B2B and D2C operations, Bigblue offers comprehensive third-party logistics (3PL) services including storage, transportation, and supply chain management. The company stands out by supporting independent brands against industry giants like Amazon, ensuring customer retention and a seamless post-purchase experience.
Job Description
Bigblue is seeking a Professional Services Manager to build and lead a new program helping brands optimize their logistics and commerce operations. The role involves designing service offerings, providing expert advice, tracking performance metrics, and generating knowledge to fuel internal training and product development. This cross-functional leadership position reports directly to the co-CEOs and is crucial for Bigblue's scaling and customer success.
Requirements
- 7+ years of experience in consulting, professional services, or implementation
- Customer-obsessed with a strong sense of ownership
- Ability to balance execution, people management, and financial performance
- Experience building and scaling processes from scratch
- Thrive in cross-functional environments
- Comfortable driving strategy while also handling project details
- Fluent in English and ideally French or Spanish
Benefits
- 10€ meal voucher per worked day
- ClassPass membership
- MacBook or preferred setup
- 100% health insurance coverage
- Founders-led company
