Technical Support Engineer
BitsightLisbon, Portugal • Portugal
Posted March 2, 2026
Full Time
About the Company
Bitsight is the global leader in cyber risk intelligence, helping teams make informed risk decisions with the industry’s most extensive external security data and analytics. With 3,300 customers and 65,000 organizations active on its platform, Bitsight delivers real-time visibility into cyber risk and threat exposure—enabling teams to quickly identify vulnerabilities, detect threats, prioritize actions, and mitigate risk across their extended attack surface. Built on over a decade of market-leading innovation, an unparalleled cyber dataset, and intelligence-driven workflows, Bitsight uncovers security gaps across infrastructure, cloud environments, identities, and third- and fourth-party ecosystems. From security operations and GRC teams to the boardroom, Bitsight provides the unified intelligence backbone organizations need to proactively address exposures before they impact performance.
Job Description
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. As a Technical Support Engineer, you will provide quality customer support to internal teams and customers, and advocate for both across the organization.
Requirements
- 2+ years of experience in a technical customer support role
- Strong verbal and written communication skills
- Basic troubleshooting with UNIX/Shell console
- Familiarity with Networks: IP's, SSL certificates and DNS.
- Familiarity with relational databases such as MySQL, Oracle or MS SQL Server
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Equal Opportunity Employer
