Tech Customer Support Analyst
BitsoMexico City, Mexico City, Mexico
Posted April 1, 2026
Full Time
About the Company
Bitso is the leading cryptocurrency platform in Latin America, developing the cryptocurrency ecosystem in the region and enabling financial inclusion.
Job Description
Tech Customer Support Analyst at Bitso, a leading cryptocurrency platform in Latin America. The role is based in Mexico City and requires working from the office, ensuring clients can operate without friction and problems are solved quickly and efficiently.
Requirements
- Fluency in English and Spanish (spoken and written)
- Strong communication and interpersonal skills
- 2+ year of experience in support, operations, or customer-facing roles
Benefits
- Me Time program
- Remote-first work environment
- Employee Stock Option program
- Zero trading fees
- Extended Family Leave Policy
- Premium health, dental and life insurances