Destination Management Team Leader (DMC/Safari/Travel)
Black Pen RecruitmentWindhoek, Khomas, Namibia
Posted January 6, 2026
Full Time
About the Company
Black Pen Recruitment is a leading specialist recruitment agency headquartered in Cape Town, South Africa, that has been connecting top talent with fintech and cryptocurrency companies across Africa since 2012. With a portfolio of over 180 global clients and a database of more than 120,000 candidates, the firm extends its expertise to e‑commerce, digital banking, SaaS, tech, and travel/tourism, positioning itself as a one‑stop partner for high‑growth startups and scale‑ups. Its internationally trained recruiters combine deep industry knowledge with a passion for excellence, ensuring precise talent matches that accelerate innovation and growth. A strategic presence in Malta further amplifies its global footprint, enabling Black Pen Recruitment to bridge talent and opportunity on a worldwide scale.
Job Description
Destination Management Team Leader (DMC/Safari/Travel) - Our client continuously excels in arranging all aspects of destination management services in South Africa, Namibia, Botswana, Zambia, Zimbabwe, Malawi, Kenya, Uganda, Tanzania, Zanzibar, Rwanda, Mozambique, Madagascar and Mauritius.
Requirements
- Proven leadership or team management experience within a Destination Management Company (DMC) or Safari/Inbound Travel environment.
- Strong hands-on experience in quoting, itinerary design, costing, and supplier negotiation for group travel, tour series, and FITs across Southern and East Africa.
- Solid working knowledge of Tourplan or a similar travel booking system.
- Excellent understanding of African travel destinations, logistics, and supplier networks (Namibia, South Africa, Botswana, Zambia, Tanzania, Kenya, etc.).
- Demonstrated ability to coach, train, and support a team of Destination Specialists to deliver exceptional client experiences.
- Strong relationship-building and communication skills with both agents and suppliers.
- Willingness to travel locally and regionally for educational trips, supplier meetings, and hosting agents.
Benefits
- Medical Aid
- Life Insurance
- Death & Disability insurance
- Funeral Cover
- Hybrid office environment with flexible work hours
- Study Leave available for relevant business-related studies
- Financial assistance for your studies (after min. one year of working with us)
- Long-service award bonus