Head of Product (DMC/Safari)
Black Pen RecruitmentCape Town, Western Cape, South Africa
Posted January 5, 2026
Full Time
About the Company
Black Pen Recruitment, headquartered in Cape Town, is a leading specialist agency serving the fintech and cryptocurrency sectors across Africa and beyond. Since 2012, the firm has built a robust talent pool of over 120,000 candidates and partnered with more than 180 clients—from startups to multinational corporates—to place top-tier professionals in roles that drive innovation. Their distinctive advantage lies in deep industry focus, a network of internationally trained recruiters, and a strategic presence in Malta that expands their reach into e‑commerce, digital banking, SaaS, tech, and travel markets. Black Pen’s culture of excellence and dedication positions it as a trusted partner for companies looking to grow their teams with the right expertise.
Job Description
Our client is a leading destination management company in Southern Africa, seeking a Head of Product to define and deliver their product vision across the region. The role requires a senior leader with experience in product development, commercial direction, and sales conversations, as well as expertise in operational systems and travel products.
Requirements
- Bachelor’s degree in Business, Marketing, Tourism, or related field.
- 8–10 years’ experience in senior product or commercial roles within a DMC or similar.
- Proven leadership of cross-functional teams, including product and systems/technology.
- Strong knowledge of Southern African travel products
- Experience with operational systems relevant to travel product delivery (e.g., Tourplan).
- Demonstrated success in driving revenue growth and operational efficiency through product and systems strategies.
- Exceptional leadership, negotiation, and communication skills.
Benefits
- Medical Aid
- Life Insurance
- Death & Disability insurance
- Funeral Cover
- Hybrid office environment with flexible work hours
- Study Leave available for relevant business-related studies
- Financial assistance for your studies (after min. one year of working with us)
- Long-service award bonus