Customer Success Manager
BlandSan Francisco, California, United States
Posted April 14, 2026
Full Time
About the Company
Bland is a pioneering enterprise focused on delivering AI-driven phone call solutions. Their core offering leverages advanced artificial intelligence to enhance communication efficiency and customer engagement. By automating routine calls and providing intelligent analytics, Bland aims to streamline business operations and improve user experiences.
Job Description
At Bland AI, we're building the most human AI phone agents in the world. We're hiring a Technical Account Manager to drive customer outcomes, provide proactive technical guidance, and help customers achieve measurable business results.
Requirements
- Technical Foundation (CS/Engineering or Equivalent Experience)
- 5+ Years in Technical Customer-Facing Roles
- API & Integration Fluency
- Escalation & Incident Management
- Strong Communication Skills
- High EQ & Customer Advocacy
- Cross-Functional Collaboration
- Thrives in Fast-Paced Environments
Benefits
- Salary: $120k – $180k base + meaningful equity + benefits
- Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby)
