Technical Account Manager
BlandSan Francisco, California, United States
Posted April 11, 2026
120000 - 180000 USD
Full Time
About the Company
Bland is a pioneering enterprise focused on delivering AI-driven phone call solutions. Their core offering leverages advanced artificial intelligence to enhance communication efficiency and customer engagement. By automating routine calls and providing intelligent analytics, Bland aims to streamline business operations and improve user experiences.
Job Description
Bland AI is hiring a Technical Account Manager to drive customer outcomes, cross-functional problem solving, proactive technical guidance, and customer growth & expansion. The role requires a strong technical foundation, 5+ years of experience in technical customer-facing roles, API & integration fluency, escalation & incident management, strong communication skills, high EQ & customer advocacy, cross-functional collaboration, and the ability to thrive in fast-paced environments. The salary range is $120k - $180k base + meaningful equity + benefits.
Requirements
- Technical Foundation (CS/Engineering or Equivalent Experience)
- 5+ Years in Technical Customer-Facing Roles
- API & Integration Fluency
- Escalation & Incident Management
- Strong Communication Skills
- High EQ & Customer Advocacy
- Cross-Functional Collaboration
- Thrives in Fast-Paced Environments
Benefits
- Gorgeous office in Jackson Square, San Francisco
- Rooftop views
- Great coffee shops nearby
- Meaningful equity
- Benefits
